Conversation support for chronic pain

A governed, chat-style tool that helps you explain your experience in your own words, while creating a clear summary for you and your clinician.

Important: This demo helps you prepare for a conversation with your care team. It does not diagnose, replace clinical advice, or make decisions about treatment.

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1. Digital paper form

One clear page that feels familiar, but is easier to complete, store and share.

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2. Guided form

A calmer step-by-step journey that asks the most relevant questions first.

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3. Conversation support

A governed chat-style tool that helps you explain what pain is like for you.

A supportive conversation, not an open-ended chatbot

This option gives patients a more natural way to explain their pain, but the experience is still tightly governed.

The system follows approved pathways, approved language, clinical safety rules and escalation guidance. It should only work within agreed boundaries.

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What it can do

Help you prepare before an appointment
Ask clear follow-up questions
Summarise your answers in plain English
Provide a structured report for the clinician

Chronic pain conversation supportGuided pathway active

Safety note: This tool can help you organise your thoughts. It cannot diagnose, change medication or replace clinical advice.

To start, tell me what you most want your care team to understand about your pain today.

I can manage most days, but flare-ups stop me walking and I feel anxious about making it worse.

Thank you. I’ll help you organise that for your clinician. I’m going to ask about movement, flare-ups, sleep and what you would like to be able to do again.

When pain flares, what usually changes first?

Draft summary being built

Main concern: flare-ups affecting walking and confidence.

Impact: activity avoidance, worry about making pain worse.

Discuss movement goalsExplore flare-up planReview sleep impact

Type your answer hereSend

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Controlled content

The assistant uses approved language and agreed pathways rather than free clinical advice.

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Clinician-centred output

The report is structured to support a consultation, not to replace it.

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Clear boundaries

The tool explains what it can and cannot do, and signposts urgent or out-of-scope needs.

Example report output

At the end of the conversation, the patient could receive a plain-English summary. The clinician could receive the same information in a more structured format.

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Patient summary

“You told us your main concern is that pain flare-ups stop you walking and make you worry about doing harm. You would like help building confidence with movement.”

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Clinician summary

Primary concern: flare-up related activity avoidance. Reported impact: reduced walking, anxiety around movement, disrupted sleep during flares. Patient priority: confidence and pacing plan.

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Governance to agree

Clinical content library, escalation rules, risk language, exclusion criteria, reporting format, data retention and audit logs.

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Prototype checks

User testing with patients, clinician review, accessibility review, data privacy review and regulatory advice before live use.